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This five-day Live Instructor Led ITIL Training Course provides you with an intense and focused exploration of the new and updated topics in ITIL from the point of view of the owner of a process or set of activities. The ITIL Training Course is intended for those who work within a Service Transition (ST) environment and require a deeper understanding of the underlying concepts, processes and activities involved and associated management responsibilities and how they may be used to enhance overall service quality and service provision.
Start Date | Delivery Format | Days | Time | Status | Price | Enroll |
---|---|---|---|---|---|---|
Coming Soon | Live Virtual Led | 3 | 10:00 am | Enrolling Now | $2,295 | |
Coming Soon | Live Virtual Led | 3 | 10:00 am | Enrolling Now | $2,295 |
The candidate must hold (photocopy required) one of the following:
It is also strongly recommended that the candidate have 2-4 years of professional experience within Service Management as well as defined experience in at least one of the ST processes.
Introduction
Service Transition Principles
Service Transition Processes
Organizing Service Transition
Exploring Technology and Implementation
Implementing and Improving Service Transition