Course Overview

CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by today’s computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires that you pass two exams: CompTIA A+ Essentials Exam 220-1101 and Practical Application Exam 220-1102.

 

In this course that’s focused on CompTIA A+ certification exam preparation, you’ll gain the needed knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

This course includes TWO exam vouchers!

Schedule

Start DateDelivery FormatDaysTimeStatusPriceEnroll
10/28/2024Virtual Live Instructor-Led Training510:00 amGuaranteed to Run$2,995
12/02/2024Virtual Live Instructor-Led Training510:00 amGuaranteed to Run$2,995

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Who Should Attend

Individuals seeking CompTIA A+ certification (220-1001 and 220-1002)

Prerequisites

  • End-user skills with Windows-based PCs
  • Basic knowledge of computing concepts

Objectives

  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Implement client virtualization.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Support and troubleshoot print devices.
  • Support operating systems.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot mobile operating systems and applications.
  • Implement operational procedures.

Course Outline