DTSIP – SIP Trunk Operations (DTSIP)

Course Overview

SIP Trunk Operations (DTSIP) is a 5-day instructor-led course that is intended for Cisco collaboration administrators who need to understand the features and functionality of the SIP protocol, as implemented in Cisco’s Collaboration deployments.

This course has been updated to include the latest Cisco Unified Communications Manager version 15 servers, adding cutting-edge content and labs designed to enhance practical skills and knowledge.

New Content and Labs:

  • CUBE High Availability: Introduction and configuration of high availability features in CUBE to ensure continuous service in enterprise environments.
  • Calling Privileges Configuration: Detailed lab on configuring and managing calling privileges to ensure proper access and restrictions within the network.
  • Introduction to AI Troubleshooting using ChatGPT: Utilize AI tools like ChatGPT to analyze and interpret SIP debug messages and call trace, enhancing troubleshooting effectiveness.
  • DSP Functionality, Codecs, and Codec Complexity: Explore the digital signal processing aspects, different codecs used, and their complexities.
  • Advanced SIP Traces Analysis: More in-depth labs on examining and understanding a variety of SIP traces, helping participants master the nuances of SIP communications.
  • Introduction to Basic DevOps for Cisco Environments:
    • Infrastructure as Code with Ansible: Learn how to create and manage Cisco routers using Ansible, introducing the basics of automation and orchestration in network configuration, Github, and Cisco Modeling Labs to simulate and test network configurations and scenarios in a virtual environment.

The course begins with an examination of SIP Request and Response messages, their purpose, their meanings. We examine the Session Description Protocol (SDP) offers and answers. We explain SIP early offer and SIP early media. We also cover the purpose and configuration of Media Termination Points (MTP) and transcoders in our SIP deployments. We examine the headers that makeup all SIP messages. Next, we examine the features and capabilities of CUCM SIP trunks. We cover the purpose of options available on the CUCM SIP Profiles that are used for trunks and line-side endpoint configurations. We will configure SIP URI dialing on CUCM. We will use ILS, GDPR, and an SME server to dynamically distribute the dial plan among multiple CUCM clusters. We configure the Cisco SIP Proxy to route enterprise calls. We will configure Session Border Controllers (CUBES) for a variety of connective purposes. We will demonstrate how the use of E.164 Pattern Maps and Server-Groups will significantly improve and simplify the CUBE configuration. We examine the call routing logic of both inbound and outbound dial peers. We configure Voice Translation Profiles and Dial Peer Groups. We configure URI Call Routing on the CUBE and demonstrate how Provisioning Policies allow administrators to select outbound dial peers based on inbound dial-peer matching. We show you how to configure SIP Normalization on both the CUBE and CUCM, as well as how to configure the SIP OPTIONS ping keepalive feature. In this course, we will spend an extensive amount of time Troubleshooting SIP calls. We will demonstrate many ways to collect SIP Traces and Debugs and show you how to use diagnostic programs that are available to examine and understand the various SIP debug and trace output. Finally, you will configure a summary lab that will challenge you to use the knowledge and skills you will have learned throughout the course. You will configure an end-to-end SIP solution using multiple CUCM clusters and CUBEs. You will fulfill a list of SIP configuration requirements like what you will encounter in your real-world collaboration deployment.

Schedule

Start DateDelivery FormatDaysTimeStatusPriceEnroll
11/11/2024Virtual Live Instructor-Led Training510:00 amGuaranteed to Run$4,295
02/03/2025Virtual Live Instructor-Led Training510:00 amGuaranteed to Run$4,295

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Who Should Attend

This course is intended for students who have general knowledge about:

  • Cisco Unified Communications Manager
  • Professionals with CCNA Voice and/or CCNP Voice Certification
  • Customers that need to better understand the SIP protocol

 

Prerequisites

To fully benefit from this course, students should have the following prerequisite skills and knowledge:

  • CCNA Voice or equivalent knowledge or,
  • Knowledge gained from attending prerequisite courses: VFCC or ACUCM w/AUC

Objectives

After this course, students will be able to:

  • Examine and understand the purpose of SIP requests, responses, and SDP
  • Configure SIP trunks and SIP Profiles on Cisco Unified Communication Manager (CUCM)
  • Configure SIP call routing on Cisco SIP Proxy (CUSP)
  • Configure URI Call routing on both CUCM and Session Border Controllers (CUBEs)
  • Configure SIP CUBEs using a variety of features, including translation-profiles, patterns-maps, server groups, provision policies
  • Gather SIP traces from servers, CUBEs, routers, phones, endpoints
  • Diagnose and resolve SIP call routing issues, including one-way audio, misconfiguration, and many other commonly encountered ’real world’ issues
  • Configure and troubleshoot SIP throughout their collaboration enterprise

 

Course Outline