Advanced Administration of Unified Communications Manager and Features (AAUCMF)

$4,295

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Course Overview

Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor-led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC and combines elements from off-the-shelf courses CLFNDU, CLCOR, CLACCM, and CLCEI as well as additional material developed exclusively by Sunset Learning Institute.

The class utilizes Cisco Unified Communications Manager 12.5 and will employ the North American Numbering Plan (NANP). Both SCCP and SIP phones are implemented, as well as both H.323 and SIP gateways.

After a short review of Unified Communication architecture and basic administration, the course begins with a discussion of new and changed features from previous versions of CUCM. It then moves into the implementation of a multi-site dial plan architecture including signaling, call routing for multiple sites with overlapping directory numbers, digit manipulation, and automated alternate routing with PSTN backup. Next, call admission control, hardware media resource implementation, and inter-cluster communications are addressed. Students will also implement a basic CUBE, allowing them to become familiar with the function and foundational configuration of CUBEs. Students will spend time implementing extension mobility, unified mobility (including single-number reach), and device mobility. The CUCM portion of the class concludes with a module on tools, and experience reading router debugs and CUCM trace files for troubleshooting.

Sunset Learning developed this course to provide additional training for those who already have a basic understanding of CUCM and Unity Connection administration and are looking for further training. This is not a certification or implementation course.

Schedule

Start DateDelivery FormatDaysTimeStatusPriceEnroll
12/02/2024Virtual Live Instructor-Led Training510:00 amGuaranteed to Run$4,295
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Who Should Attend

  • Experienced Unified Communications Engineers
  • Anyone who has attended ACUCM+AUC and needs more training on advanced features and troubleshooting

Prerequisites

To fully benefit from this course, students should have the following prerequisite skills and knowledge:

  • CCNA Voice or equivalent knowledge, or
  • ACUCM+AUC and additional field experience

 

Objectives

After completion of this course, students will be able to…

  • Describe CUCM signaling to phones, gateways, and media resources (H.323, SIP, SCCP)
  • Configure inbound and outbound call routing in a multisite environment with overlapping DNs
  • Configure intersite dialing with PSTN backup using Local Route Groups
  • Use class of control to control inbound call flow and permit blocking of inbound calls
  • Implement Survivable Remote Site Telephony for both SCCP and SIP devices
  • Implement intersite and intercluster Call Admission Control and intersite Automated Alternate Routing
  • Implement DSP hardware media resources
  • Implement a basic CUBE with Local Transcode Resources
  • Configure Extension Mobility, Unified Mobility (Single Number Reach and Mobile Voice Access), and Device Mobility
  • Use CUCM Tools such as the Real-Time Monitoring Tool to Monitor and perform basic Troubleshooting
  • Deploy CUCM features such as Native Call Queuing, Intercluster CAC, and Deterministic Codec Selection
  • Generate and Read Trace Files for SCCP, SIP, and H.323 Call Setup and Resource Allocation

Course Outline

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