This course provides those IT leaders, practitioners, and support staff who already hold the ITIL 4 foundation qualification with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools. It gives them an understanding of service performance, service quality, and improvement methods. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.
As a part of this course, all candidates will receive an exam voucher to schedule the ITIL Specialist: Create, Deliver, and Support exam through Peoplecert. As of February 1, 2022, all exams will be administered in an online proctored format only. Exams can be scheduled at www.peoplecert.org.
ITIL© is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL courses on this page are offered by Global Knowledge ATO/Affiliate of AXELOS Limited. ITIL is a registered trade mark of AXELOS Limited. All rights reserved.
| Start Date | Delivery Format | Days | Time | Status | Price | Enroll |
|---|---|---|---|---|---|---|
| Coming Soon | Virtual Live Instructor-Led Training | 3 | 8:30 am | Guaranteed to Run | $2,495 | |
| Coming Soon | Virtual Live Instructor-Led Training | 3 | 8:30 am | Guaranteed to Run | $2,495 |
Candidates must hold the ITIL 4 Foundation certificate.