ITIL® 4 Specialist: High Velocity IT

Course Overview

ITIL® 4 Specialist: High Velocity IT (HVIT) is one of five courses needed to achieve the ITIL® 4 Managing Professional (MP) designation. This intermediate course encompasses the ways in which organizations and digital operating models function in high–velocity environments, with a focus on fast delivery of products and services to gain maximum business value.

This is an instructor-led course delivered live in a classroom or live virtually.  The course includes a combination of interactive lectures and group discussions, quizzes, sample exams, and test taking strategies to prepare you to pass the official examination leading to certification.

*Note      5 Half Days Live Virtual or 3 Full Days Onsite Instructor Led

                Live Virtual or Instructor Led

Schedule

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Who Should Attend

This course is aimed at individuals in management and service management roles who have a responsibility for the above noted practices as well as individuals who want to acquire the ITIL Managing Professional (MP) designation.

Roles include: Customer/User Experience (CX) Managers/Designers, Account Managers, Service Delivery Managers, Service Level Managers, Enterprise/Service and Solution Architects, Business Analysts, Project Managers, Portfolio Managers, Supplier Relationship Managers, Vendor Managers, and Contract Managers

Prerequisites

This course requires you to have successfully attained your ITIL® 4 Foundation Certificate. You will need to provide a copy of your Foundation Certificate upon registration for admission into this course.

Objectives

In this course you will:

  • Understand the concepts regarding the high-velocity nature of the digital enterprise, including the demands it places on IT
  • Learn when the transformation to high-velocity IT is desirable and feasible
  • Understand the digital product life cycle in terms of the ITIL® ”operating model“
  • Understand the importance of the ITIL® guiding principles and the other fundamental concepts for delivering high-velocity IT
  • Discover how to contribute to achieving value with digital products
  • Learn how the service provider ensures valuable investments are achieved
  • Learn how the service provider ensures fast deployment is achieved
  • Learn how the service provider ensures resilient operations are achieved
  • Learn how the service provider ensures co-created value is achieved
  • Learn how the service provider ensures assured conformance is achieved
  • The HVIT course includes a focus on these ITIL® practices: Architecture Management, Business Analysis, Deployment Management, Service Validation and Testing, Software Development and Management, Availability Management, Capacity and Performance Management, Infrastructure and Platform Management, Monitoring and Event Management, Problem Management, Service Continuity Management, Relationship Management, Service Design, Service Desk, Information Security Management, Risk Management, and Portfolio Management.

Course Outline