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This five-day Live Instructor-Led ITIL Training Course provides you with an intense and focused exploration of the new and updated topics in ITIL from the point of view of the owner of a process or set of activities. The ITIL Training Course is intended for those who work within a Service Operation (SO) environment and require a deeper understanding of the underlying concepts, processes/functions and activities involved and management responsibilities and how they may be used to enhance overall service quality and service provision.
Start Date | Delivery Format | Days | Time | Status | Price | Enroll |
---|---|---|---|---|---|---|
Coming Soon | Live Virtual Led | 3 | 10:00 am | Enrolling Now | $2,295 | |
Coming Soon | Live Virtual Led | 3 | 10:00 am | Enrolling Now | $2,295 |
The candidate must hold (photocopy required) one of the following:
Introduction
Service Operation Principles
Service Operation Processes
Organizing Service Operation
Technology and Implementation
Implementing and Improving Service Operation